S25fe Privacy Policy — Malaysia User Information Protection
Your privacy is our priority. This document transparently explains how s25fe collects, uses, stores, and protects the personal information of platform users in Malaysia.
Information We Collect
When you register and use the s25fe platform, we collect certain categories of information to ensure our services function properly and remain secure for all users in Malaysia.
Your full name, email address, phone number, date of birth, and password as provided during registration. This information is used to verify your identity and manage your account.
Your IP address, device type, operating system, browser type, and other technical information automatically transmitted when you access our platform.
Transaction details for deposits and withdrawals in Malaysian Ringgit (RM), including the payment method used. Full bank card or account details are not stored directly by the platform.
Records of your activity within the platform, including games played, pages visited, session duration, and interactions with platform features — collected for internal analytics purposes.
How This Information Is Used
All information collected by s25fe is used solely for legitimate purposes directly related to delivering platform services to users. We do not use your information for any other purpose without your consent.
- To manage and maintain user accounts, including the login process, session security, and identity verification.
- To process deposits and withdrawals in Malaysian Ringgit (RM) via approved payment service providers.
- To provide effective customer support and accurately address user enquiries and complaints.
- To detect and prevent fraud, money laundering, or any suspicious activity on the platform.
- To improve the user experience through aggregate, anonymised analysis of platform usage patterns.
- To comply with legal obligations and regulations applicable in Malaysia.
S25fe will not use your personal information for third-party marketing purposes or sell it to any external party without your explicit consent.
Cookies & Tracking
The s25fe platform uses cookies — small text files stored on your device — to enhance the user experience and keep the platform running smoothly. The following are the types of cookies we use:
- Session Cookies: Used to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saves your language, region, and display preferences so they do not need to be reconfigured each time you access the platform.
- Analytics Cookies: Collects information on how users interact with the platform for internal improvement purposes. This data is gathered in aggregate form and does not personally identify any individual.
You may configure your browser to reject cookies, though this may affect certain platform features. Continued use of the platform after the cookies notice is considered consent to the use of cookies in accordance with this policy.
Data Storage, Security & Sharing
Data Storage & Security
All s25fe user data is stored on servers protected with SSL encryption technology and appropriate technical security measures. Access to user information is restricted to staff who require it to perform their duties, and is subject to strict confidentiality agreements.
We retain your personal information for as long as your account is active or as long as necessary to fulfil the purposes outlined in this policy. When information is no longer needed, it will be deleted or anonymised in accordance with our internal procedures.
Third-Party Sharing
S25fe does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, we may share necessary information with:
- Approved payment service providers for processing transactions in Malaysian Ringgit (RM).
- Malaysian authorities or law enforcement agencies where required by law or court order.
- Third-party technical service providers that support platform operations, bound by strict data protection agreements.
Your Rights as a User
As an s25fe user, you have clear rights over your personal information. We fully respect and uphold these rights.
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting support.
You may request the deletion of your account and personal information, subject to applicable record-keeping legal requirements.
To exercise any of the rights above, please contact the s25fe support team at: [email protected]. We will process your request within a reasonable timeframe.
This policy takes effect from January 2026 and is subject to amendments from time to time. Continued use of the platform following any changes constitutes acceptance of the updated terms.